RFP QuestBeta
ClosedStage · contract

Stockton-on-tees Borough Council

DA from the GCA G Cloud 14 FW for the Digital Support Service for Unpaid Carers

Software & IT SystemsCPV 48800000
Value£332k
Deadline31 Mar 2026
Published10 Jun 2026
RegionNorth East
Timeline
Published 10 Jun 2026ClosedCloses 31 Mar 2026
Contract value in context
£332ktotal contract value
median £91k
this tender£0£1.1m

This is a large award for Software & IT Systems — above three-quarters of comparable contracts. Based on 30,286 valued Software & IT Systems tenders in our corpus.

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The brief

In support of our Care Act obligations, the Digital Support Service will support NENC Local Authorities to: - identify carers who are currently unknown to local authorities and who may not self-identify as unpaid carers - increase levels of engagement with, and support for, carers who are not currently active with local support services and/or from demographic groups that are typically under-represented through traditional contact support (such as working age carers and male carers) - provide a range of easily accessible and relevant information for carers, including financial support and emotional wellbeing resources, which may reduce dependence on local carer services.

If we did not have the service carers who are not known to, or engage with, traditional support services would not be provided with an alternative mechanism to access support (e.g. working carers who cannot access traditional support during normal working hours) A collaborative agreement already exists, put in place by Durham Council, with Mobilise.

Stockton Council has procured this 12 month contract on behalf of the below listed Local Authorities: Durham County Council, £49,282 Northumberland County Council, £38,476 Newcastle City Council, £0 Sunderland City Council, £35,375 North Tyneside Borough Council, £31,326 Gateshead Borough Council, £30,419 Stockton-on-Tees Borough Council, £27,000 South Tyneside Borough Council, £25,971 Middlesbrough Council, £25,626 Redcar & Cleveland Borough Council, £25,095 Darlington Borough Council, £22,462 Hartlepool Borough, £20,862

Key requirements

What the supplier must deliver

01

In support of our Care Act obligations

In support of our Care Act obligations, the Digital Support Service will support NENC Local Authorities to:.

02

Increase levels of engagement with, and support

increase levels of engagement with, and support for, carers who are not currently active with local support services and/or from demographic groups that are typically under-represented through traditional contact support (such as working age carers and male carers).

03

Provide a range of easily accessible

provide a range of easily accessible and relevant information for carers, including financial support and emotional wellbeing resources, which may reduce dependence on local carer services.

04

If we did not have the service

If we did not have the service carers who are not known to, or engage with, traditional support services would not be provided with an alternative mechanism to access support (e.g. working carers who cannot access traditional support during normal working hours).

Derived from the notice text — always confirm against the original documents.

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Source & provenance
OCID
e1a0fbc2-ae4a-4d56-bb7b-862798322017
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
OPEN20261278
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

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