Construction Industry Training Board
CITB Voice of the Customer Platform and Support Services
This sits in the upper-middle of the IT Services band — a substantial contract for the sector. Based on 36,449 valued IT Services tenders in our corpus.
CITB have a requirement for a 'Voice of the Customer' (VoC) platform and support services to enable 360 view of customer feedback, pain points and friction of CITB services to increase lifetime value.
A VoC platform will deliver a single platform end to end solution with no 3rd party applications to meet the strategic goals of CITB.
What the supplier must deliver
CITB have a requirement for a 'Voice
CITB have a requirement for a 'Voice of the Customer' (VoC) platform and support services to enable 360 view of customer feedback, pain points and friction of CITB services to increase lifetime value.
A VoC platform will deliver a single
A VoC platform will deliver a single platform end to end solution with no 3rd party applications to meet the strategic goals of CITB.
Derived from the notice text — always confirm against the original documents.
Make the case to bid
Reveal who to approach at Construction Industry Training Board, and generate a go-to-market strategy from their news, accounts and people.
- OCID
- e23ed4fb-63ba-40ce-9bcd-2cb420eda47c
- Stage
- contract · Contract
- Source
- Contracts Finder
- Buyer ref
- BIP903079599
Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.
Who wins this kind of work
The suppliers and buyers around this opportunity — drawn from official award data. Drag to orbit; click a node to explore.
Top suppliers & buyers in IT Services
Assembling the market network…
Construction Industry Training Board’s tender network
Assembling the network…