RFP QuestBeta
ClosedStage · preprocurement

NEW CHARTER HOMES LIMITED

Alarm Monitoring Service - Preliminary Market Consultation (period is now closed)

Business ServicesCPV 79000000 79700000 79710000
ValueValue not published
Deadline3 Sept 2017
Published24 Nov 2017
RegionEast Midlands
Timeline
Published 24 Nov 2017ClosedCloses 3 Sept 2017
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The brief

New Charter is seeking to procure a new group wide Alarm Monitoring Service across two key locations: Tameside and Nottingham.

This shall include all sheltered housing customers and significant number of community alarm (Lifeline) customers in Nottingham.

Currently the Service to New Charter is provided by 3 separate monitoring providers: Nottingham On Call (Nottingham City Homes), Community Response Service (Tameside Metropolitan Borough Council) and Care Call (Stockport Homes).

The Service is provided to 844 sheltered properties in Gedling Borough in Nottingham and also 890 Lifeline customers.

In Tameside, the service is provided to 697 properties with just one scheme of 34 in Stockport supported by Care Call.

New Charter is in the early planning stages of procuring a new contract to replace the current Service, with an estimated go-live date of June 2018.

New Charter intends to award a single contract to a single service provider covering the full scope of the current Service.

As part of the planning, New Charter is undertaking a Preliminary Market Consultation.

For further details please see the attached Brief.

Key requirements

What the supplier must deliver

01

This shall include all sheltered housing customers

This shall include all sheltered housing customers and significant number of community alarm (Lifeline) customers in Nottingham.

Derived from the notice text — always confirm against the original documents.

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Source & provenance
OCID
e3767645-4686-4d66-8a6f-fc61c337a2ba
Stage
preprocurement · Closed
Source
Contracts Finder
Buyer ref
NCP001
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

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