RFP QuestBeta
Awarded · ResultStage · contract

Curo Group

Tenant Satisfaction Measures - Perception Surveys - AWARD

Business ServicesCPV 79000000 72000000 72300000 72310000 79300000 79340000 79342000
Value£140k
Awarded14 Mar 2025
Published7 Apr 2025
RegionNationwide
Outcome — awarded

This is a contract result notice, not an open opportunity. Details from the official award data.

Contract value in context
£140ktotal contract value
median £66k
this tender£0£1.6m

This sits in the upper-middle of the Business Services band — a substantial contract for the sector. Based on 57,319 valued Business Services tenders in our corpus.

The brief

Curo are inviting bids for a single contractor to carry out tenant perception surveys as part of Curo's regulatory requirements under the Tenant Satisfaction Measures (TSM).

Curo is a registered provider of social housing and as such the successful contractor shall have experience of working with social housing clients, in addition to having robust knowledge of the TSM requirements under the Transparency, Influence and Associability Standard.

This contract shall be let on an initial term of two (2) years with an optional one (1) year extension. ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- Curo is tendering for the provision of the above requirement.

The closing date for receipt of your expression of interest is given in the box below entitled - Date documents can be requested until.

Important information: This tender is being conducted through the Curo supplier portal and all documentation is only available via this portal.

Once you have registered and expressed interest in the project, all applicable documents are normally published to the secure area within 24 hours (via clicking on `My Tenders`).

If after this time you have not received your email advising the tender documents have been published to the secure area, then contact the Procurement Team by sending a message through the correspondence function.

An email will be sent to the `Publish Email` address supplied at registration when the documents have been published.

You will then be able to login to the secure area and download/view the tender documents.

Submissions must be made via the web site.

All documents should be uploaded to the website, then be sure to press the Red button 'Submit Return' (You may need to scroll the screen down to see this button).

You will then receive a receipt (print & retain a copy of this receipt and this is your confirmation of your submission).

The tender status will then confirm your documents have been submitted.

System Guidance is available at:-https://in-tendhost.co.uk/curo/asp/onlinehelp.asp?help=helpoverview or via the In-tend Support Desk (number located in `Help` section).

Please Note: Documents will be published automatically to the secure area on the e-tendering website following an expression of interest.

Key requirements

What the supplier must deliver

01

Curo is a registered provider of social

Curo is a registered provider of social housing and as such the successful contractor shall have experience of working with social housing clients, in addition to having robust knowledge of the TSM requirements under the Transparency, Influence and Associability Standard.

02

This contract shall be let on

This contract shall be let on an initial term of two (2) years with an optional one (1) year extension.

03

You will then be able to login

You will then be able to login to the secure area and download/view the tender documents.

04

Submissions must be made via the web

Submissions must be made via the web site.

05

All documents should be uploaded to

All documents should be uploaded to the website, then be sure to press the Red button 'Submit Return' (You may need to scroll the screen down to see this button).

Derived from the notice text — always confirm against the original documents.

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Source & provenance
OCID
e40d8c11-c99b-42b5-b579-9edc34093b63
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
IT-197-387-CURO - 00000387 - AWARD
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

Market context

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