Revenues Service - Options Appraisal
This sits below the typical range for Business Services contracts — a smaller, more accessible award. Based on 57,319 valued Business Services tenders in our corpus.
Our Vision: We make access to all council services simple for all, ensure that we offer a quality customer-focused service end-to-end, and enable maximum self-service for those that can: Strategic Objective 1: To deliver an improved and consistent customer experience.
Strategic Objective 2: Design our services in such a way that makes them easy to access, whilst delivering the right outcomes in the most efficient way possible.
Strategic Objective 3: To invest in technology to enable us to deliver services in a way that meets your expectations.
Strategic Objective 4: Create the environment, facilities and advocacy to support those that Scope of Services: Lambeth has a contract with third party to provide Revenue's collection and customer services concerning council tax and non-domestic rates, corporate services, and housing.
This contract was extended in 2017 and runs through to November 2026.
We are currently looking to appoint a suitably experienced consultant to assist the Council with a high-level options analysis of service delivery options for the Council's Revenues collection service (Council Tax and Business Rates).
The provider should produce a High-level Options analysis which should consist of the following components: • Market Review • Analysis of options • Financial Analysis • Overall Strategy and possible implementation outlines • Recommendations
What the supplier must deliver
We make access to all council services
We make access to all council services simple for all, ensure that we offer a quality customer-focused service end-to-end, and enable maximum self-service for those that can:.
Strategic Objective 1: To deliver an improved
Strategic Objective 1: To deliver an improved and consistent customer experience.
Strategic Objective 3: To invest in technology
Strategic Objective 3: To invest in technology to enable us to deliver services in a way that meets your expectations.
Strategic Objective 4: Create the environment, facilities
Strategic Objective 4: Create the environment, facilities and advocacy to support those that.
Lambeth has a contract with third party
Lambeth has a contract with third party to provide Revenue's collection and customer services concerning council tax and non-domestic rates, corporate services, and housing.
Derived from the notice text — always confirm against the original documents.
Make the case to bid
Reveal who to approach at London Borough Of Lambeth, and generate a go-to-market strategy from their news, accounts and people.
- OCID
- e5419400-9e52-4675-af8f-63ab9250140c
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- contract · Contract
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- Contracts Finder
- Buyer ref
- RS
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