RFP QuestBeta
ClosedStage · contract

City of Bradford Metropolitan District Council

CBMDC 462 - automated telephony call routing solution

Communications EquipmentCPV 32543000 79512000 72000000
Value£41k
Deadline13 Feb 2026
Published12 Mar 2026
RegionYorkshire and the Humber
Timeline
Published 12 Mar 2026ClosedCloses 13 Feb 2026
Contract value in context
£41ktotal contract value
median £101k
this tender£0£2.9m

This sits below the typical range for Radio, TV & Communications Equipment contracts — a smaller, more accessible award. Based on 6,686 valued Radio, TV & Communications Equipment tenders in our corpus.

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The brief

Automated telephony call routing solution, including Liberty Contact Portal, SolutionCare and Speech Recognition and Tuning.

Used in the contact centre for external calls.

Procured via NHS Patient Healthcare Communications and Related IT Services framework - Lot 1: Patient Messaging Services 2 year, with 1 x 12 month extension

Buyer intelligence

Make the case to bid

Reveal who to approach at City of Bradford Metropolitan District Council, and generate a go-to-market strategy from their news, accounts and people.

Source & provenance
OCID
e571ec99-6617-4a09-adea-46cf7f437933
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
20260312100022-103277
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

Market context

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