RFP QuestBeta
Awarded · ResultStage · contract

Newcastle University

(NU/1589-52) Provision of an online support system for the Realising Opportunities Programme

Business ServicesCPV 79000000 72000000 72200000 48000000 48400000 48480000 79400000 79410000 79300000 79340000 72210000 72212000
Value£23k
Awarded26 Apr 2022
Published29 Jun 2022
RegionLondon
Outcome — awarded

This is a contract result notice, not an open opportunity. Details from the official award data.

Contract value in context
£23ktotal contract value
median £66k
this tender£0£1.6m

This sits below the typical range for Business Services contracts — a smaller, more accessible award. Based on 57,319 valued Business Services tenders in our corpus.

The brief

The scope of this contract includes: • The provision of an online support system. • The provision of appropriate and robust Child Safeguarding. • Implementation/technical support and updates/development/maintenance of the system. • Training for undergraduate students and the RO Central Team.

Online support is a key element of the programme delivered by the Realising Opportunities (RO) Partnership, underpinning the other elements students are involved in.

Online support is ongoing throughout the RO programme and involves live web chats, email support from a dedicated RO Ambassador and the opportunity to have interactions with current undergraduate students at the RO Partner universities via an online community.

A high quality, secure system to facilitate interactions in the online community is required.

To encourage student participation, the system must also be accessible, user friendly and attractive.

Key requirements

What the supplier must deliver

01

The provision of an online support system

The provision of an online support system.

02

Implementation/technical support and updates/development/maintenance of the system

Implementation/technical support and updates/development/maintenance of the system.

03

Online support is a key element

Online support is a key element of the programme delivered by the Realising Opportunities (RO) Partnership, underpinning the other elements students are involved in.

04

Online support is ongoing throughout the RO

Online support is ongoing throughout the RO programme and involves live web chats, email support from a dedicated RO Ambassador and the opportunity to have interactions with current undergraduate students at the RO Partner universities via an online community.

05

To encourage student participation, the system must

To encourage student participation, the system must also be accessible, user friendly and attractive.

Derived from the notice text — always confirm against the original documents.

Buyer intelligence

Make the case to bid

Reveal who to approach at Newcastle University, and generate a go-to-market strategy from their news, accounts and people.

Source & provenance
OCID
eae8702e-4cd1-4a42-9692-02065244750f
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
NCL001-DN605199-02599590
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

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