RFP QuestBeta
ClosedStage · contract

East of England Ambulance Service NHS Trust

EEAST - Payroll Services (24-T17)

Business ServicesCPV 79000000 79200000 79210000 79211000
Value£2.9m
Deadline30 Sept 2024
Published11 Jul 2025
RegionUK-wide
Timeline
Published 11 Jul 2025ClosedCloses 30 Sept 2024
Contract value in context
£2.9mtotal contract value
median £66k
this tender£0£3.1m

This is a large award for Business Services — above three-quarters of comparable contracts. Based on 57,319 valued Business Services tenders in our corpus.

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The brief

The East of England Ambulance Service NHS Trust ("The Authority") provides a 999-emergency service for people in need of urgent medical treatment and transport.

Our dedicated and skilled staff work 365 day a year, 24 hours a day to make sure patients receive the best possible care.

The Authority is one of 10 independent NHS ambulance services that operates in the UK and covers the six counties which make up the East of England - Bedfordshire, Cambridgeshire, Essex, Hertfordshire, Norfolk and Suffolk.

The Authority employs more than 5,000 staff and 1,000 volunteers to deal with 1,384,547 emergency calls every year.

Staff and volunteers are trained and experienced in caring for patients in a variety of situations, ranging from life-threatening illness and injury to less serious situations such as falls in the home or patients with minor injuries.

The current payroll function which includes both pay and pension has been outsourced to the Queen Elizabeth Hospital Kings Lynn NHS Foundation Trust for over 10 years.

The current contract comes to an end 31 March 2025.

The Authority requires a managed payroll and pension administration service contract.

The Supplier will have to provide the service using the national NHS Electronic Staff records "ESR" which is managed by NHS Business Services Authority (NHSBSA) as part of the national contract.

The managed payroll service will entail on a continuing basis, the collection and processing of payroll information.

This information will provide the basis for processing regular payrolls and accordingly initiate the payment of salaries and wages.

The managed payroll service will adhere strictly and without unauthorised deviation to prescribed statutory and mandatory requirements including the application of terms and conditions of service and NHS Pension Scheme regulations.

Changes will take place in NHS service provision over the period of the Contract and the Contract needs to be flexible enough to accommodate these.

The Supplier must be able to react to these changes.

Key requirements

What the supplier must deliver

01

The Supplier will have to provide

The Supplier will have to provide the service using the national NHS Electronic Staff records "ESR" which is managed by NHS Business Services Authority (NHSBSA) as part of the national contract.

02

This information will provide the basis

This information will provide the basis for processing regular payrolls and accordingly initiate the payment of salaries and wages.

03

Changes will take place in NHS service

Changes will take place in NHS service provision over the period of the Contract and the Contract needs to be flexible enough to accommodate these.

04

The Supplier must be able to react

The Supplier must be able to react to these changes.

Derived from the notice text — always confirm against the original documents.

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Source & provenance
OCID
ebffd44f-9cee-45d5-a4a2-e692c5755f61
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
CF-3112400D0O000000rwimUAA
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

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