RFP QuestBeta
Awarded · ResultStage · contract

Your Homes Newcastle Ltd

Call-2-Collect Automated Dialling Platform & Communication Service

Software & IT SystemsCPV 48000000
Value£119k
Awarded31 Aug 2023
Published4 Oct 2023
RegionNorth East
Outcome — awarded

This is a contract result notice, not an open opportunity. Details from the official award data.

Contract value in context
£119ktotal contract value
median £91k
this tender£0£1.1m

This sits in the upper-middle of the Software & IT Systems band — a substantial contract for the sector. Based on 30,286 valued Software & IT Systems tenders in our corpus.

The brief

Annual Support & Maintenance Renewal - (Call-2-Collect Platform & Automated Dialler Communication Service) - The Call-2-Service Platform is the base operating layer for all of HC's communication services.

It provides outbound and inbound capabilities for voice, text and email messaging.

It can provide for voice services to be delivered in a range of languages and is completely scalable to cater for peak periods.

Key requirements

What the supplier must deliver

01

Annual Support & Maintenance Renewal

Annual Support & Maintenance Renewal.

02

It can provide for voice services

It can provide for voice services to be delivered in a range of languages and is completely scalable to cater for peak periods.

Derived from the notice text — always confirm against the original documents.

Buyer intelligence

Make the case to bid

Reveal who to approach at Your Homes Newcastle Ltd, and generate a go-to-market strategy from their news, accounts and people.

Source & provenance
OCID
f48e3e03-cd61-4c6b-b84f-da26f147c5cb
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
P-008415 / C-012542 (YHN-P2623)
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

Market context

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