RFP QuestBeta
ClosedStage · contract

WEST KENT HOUSING ASSOCIATION

Customer Portal Contract 2026

Software & IT SystemsCPV 48000000
Value£188k
Deadline13 Apr 2026
Published25 Jun 2026
RegionNationwide
Timeline
Published 25 Jun 2026ClosedCloses 13 Apr 2026
Contract value in context
£188ktotal contract value
median £91k
this tender£0£1.1m

This sits in the upper-middle of the Software & IT Systems band — a substantial contract for the sector. Based on 30,286 valued Software & IT Systems tenders in our corpus.

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The brief

*This is for information only, as the contract has been awarded*.

West Kent Housing Association is seeking a Supply Partner for the provision of a proven and secure Customer Portal, with recent experience of interoperating with Civica Cx Housing Management System (HMS) at other Housing Associations, to include the following functionality: Rent information, Rest Statements, Make Payment, Request / Raise a Repair, Track a Repair, Update household information, view tenancy documents and raising requests.

The contract will be for an initial 3-year term, with the option to extend for a further year.

We intend to award the contract via the Crown Commercial Services G-Cloud Framework 14, to enable us to select the Supply Partner who best meets our requirements.

Key requirements

What the supplier must deliver

01

West Kent Housing Association is seeking

West Kent Housing Association is seeking a Supply Partner for the provision of a proven and secure Customer Portal, with recent experience of interoperating with Civica Cx Housing Management System (HMS) at other Housing Associations, to include the following functionality:.

02

We intend to award the contract via

We intend to award the contract via the Crown Commercial Services G-Cloud Framework 14, to enable us to select the Supply Partner who best meets our requirements.

Derived from the notice text — always confirm against the original documents.

What this bid requires

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Buyer intelligence

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Source & provenance
OCID
f7c596fa-4f57-4097-a54a-0eb05c2c5985
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
West Kent Housing Association - Customer Portal
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

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