RFP QuestBeta
Awarded · ResultStage · contract

Home Office

Customer Center Services for CSG

Business ServicesCPV 79000000 79500000
Value£233k
Awarded8 Aug 2023
Published13 Sept 2023
RegionUK-wide
Outcome — awarded

This is a contract result notice, not an open opportunity. Details from the official award data.

Contract value in context
£233ktotal contract value
median £66k
this tender£0£1.6m

This is a large award for Business Services — above three-quarters of comparable contracts. Based on 57,319 valued Business Services tenders in our corpus.

The brief

The authority seeks to procure the services of a sole Supplier for the provision of contact centre services handling voice calls, emails and complaints handling amongst others but not limited to the following services: MPs allocation of correspondences, escalations points, any technical-related support questions.

Key requirements

What the supplier must deliver

01

The authority seeks to procure the services

The authority seeks to procure the services of a sole Supplier for the provision of contact centre services handling voice calls, emails and complaints handling amongst others but not limited to the following services: MPs allocation of correspondences, escalations points, any technical-related support questions.

Derived from the notice text — always confirm against the original documents.

Buyer intelligence

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Source & provenance
OCID
f7f671dc-81d5-4aab-8d25-b2d05214af43
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
CF-0339100D58000000L5A4EAK
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

Market context

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