Expression of Interest Request: Specialist Customer Complaint Handlers
This sits in the upper-middle of the Public Utilities band — a substantial contract for the sector. Based on 826 valued Public Utilities tenders in our corpus.
We are seeking Expressions of Interest for the following opportunity: The appointment of Specialist Customer Complaint Handling Service Provider To secure additional complaint handlers at a Senior Customer Caseworker (SCC) level, on a flexible basis to cope with peaks in business demand and fill gaps in staff cover in order to mitigate against any potential shortfalls in CCWater meeting its operational business plan (OBP) performance and satisfaction targets.
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- OCID
- f801fcb2-7388-4e26-ab57-d5d297a5ff1a
- Stage
- pipeline · Closed
- Source
- Contracts Finder
- Buyer ref
- tender_198813/740956
Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.
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