RFP QuestBeta
ClosedStage · contract

Hyde Housing Association

Customer Surveying Services

Business ServicesCPV 79311000
Value£10.0m
Deadline31 Mar 2019
Published12 Apr 2019
RegionUK-wide
Timeline
Published 12 Apr 2019ClosedCloses 31 Mar 2019
Contract value in context
£10.0mtotal contract value
median £66k
this tender£0£10.8m

This is a large award for Business Services — above three-quarters of comparable contracts. Based on 57,319 valued Business Services tenders in our corpus.

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The brief

Hyde is looking to procure survey solution(s) that enable us to collect, view and analyse customer feedback.

Areas of interest for to be surveyed include: •General perception (e.g. overall satisfaction, net promotor score) •Satisfaction with key services / customer touchpoints (e.g. feedback following a property repair / maintenance, complaint, new letting, anti-social behaviour case handling)

Buyer intelligence

Make the case to bid

Reveal who to approach at Hyde Housing Association, and generate a go-to-market strategy from their news, accounts and people.

Source & provenance
OCID
fa14dab6-ae31-41b7-8cec-9250697dd5d4
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
BIP389245005
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

Market context

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Top suppliers & buyers in Business Services

Assembling the market network…

Hyde Housing Association’s tender network

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