Out of hours contact centre call handling service
Provide an out-of-hours call handling service for1.
Determine emergency call outs2.
Logging repairs on Optivo systems3.
Follow the Optivo defects procedure4.
Managing heating calls for 26,000 propertiesService Provider to handle these calls in an appropriate manner and in accordance with the contractual procedures.
What the supplier must deliver
Provide an out-of-hours call handling service for1
Provide an out-of-hours call handling service for1.
Derived from the notice text — always confirm against the original documents.
Make the case to bid
Reveal who to approach at Optivo, and generate a go-to-market strategy from their news, accounts and people.
- OCID
- fad30595-4a7c-42a7-8a8d-c4645e5deaec
- Stage
- contract · Contract
- Source
- Contracts Finder
- Buyer ref
- MT212655
Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.
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