RFP QuestBeta
ClosedStage · contract

The North Yorkshire Council

Corporate Business Travel

Business ServicesCPV 79000000 79900000 79990000
Value£225k
Deadline24 Feb 2026
Published5 Mar 2026
RegionUK-wide
Timeline
Published 5 Mar 2026ClosedCloses 24 Feb 2026
Contract value in context
£225ktotal contract value
median £66k
this tender£0£1.6m

This is a large award for Business Services — above three-quarters of comparable contracts. Based on 57,319 valued Business Services tenders in our corpus.

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The brief

The Authority is procuring a comprehensive Corporate Travel Management Service to support the booking and management of business travel across the organisation.

The project aims to appoint an innovative supplier capable of delivering a high-quality, customer-focused service through both an online booking platform and an offline support function.

The service will cover rail, accommodation, air travel, and car hire, ensuring travellers and customers have timely, appropriate, and cost-effective travel arrangements.

The supplier will work collaboratively with the Authority to streamline processes, support policy compliance, control costs, and provide ongoing management information to monitor spend and trends.

Key requirements include a fully functional online booking system, traveller profile management, integration with third-party providers, consolidated invoicing, and extensive management reporting.

The system must also provide traveller tracking capabilities, emergency support, and be available 24/7 with agreed service levels for system outages and operational response times.

The contract will run for three years from March 2026, with an option to extend by one year.

Additional obligations include environmental support, data security compliance (GDPR, ISO 27001), training for the Buying Team, and support for future changes such as potential moves to self-service booking.

The supplier will also be required to provide an exit plan and participate in regular contract management reviews to ensure continuous improvement and performance against KPIs.

Key requirements

What the supplier must deliver

01

The Authority is procuring a comprehensive Corporate

The Authority is procuring a comprehensive Corporate Travel Management Service to support the booking and management of business travel across the organisation.

02

The project aims to appoint an innovative

The project aims to appoint an innovative supplier capable of delivering a high-quality, customer-focused service through both an online booking platform and an offline support function.

03

The supplier will work collaboratively with

The supplier will work collaboratively with the Authority to streamline processes, support policy compliance, control costs, and provide ongoing management information to monitor spend and trends.

04

Key requirements include a fully functional online

Key requirements include a fully functional online booking system, traveller profile management, integration with third-party providers, consolidated invoicing, and extensive management reporting.

05

The system must also provide traveller tracking

The system must also provide traveller tracking capabilities, emergency support, and be available 24/7 with agreed service levels for system outages and operational response times.

Derived from the notice text — always confirm against the original documents.

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Source & provenance
OCID
fcc720c8-9f73-4cdf-9929-3f258ffafd8d
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
20260305100943-104117
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

Market context

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