RFP QuestBeta
ClosedStage · contract

Ministry of Housing, Communities and Local Government

MHCLG Contact Centre First Line Support Services

IT ServicesCPV 72000000
Value£12.0m
Deadline4 Sept 2025
Published29 Oct 2025
RegionLondon
Timeline
Published 29 Oct 2025ClosedCloses 4 Sept 2025
Contract value in context
£12.0mtotal contract value
median £120k
this tender£0£13.0m

This is a large award for IT Services — above three-quarters of comparable contracts. Based on 36,449 valued IT Services tenders in our corpus.

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The brief

This contract has already been awarded and is being published for transparency purposes.

Outsourced cloud contact centre as a service, with associated back office and case management solutions.

Buyer intelligence

Make the case to bid

Reveal who to approach at Ministry of Housing, Communities and Local Government, and generate a go-to-market strategy from their news, accounts and people.

Source & provenance
OCID
febc0258-e2c6-4fd2-868e-00b4e0c8bbb7
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
CPD4130014
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

Market context

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