RFP QuestBeta
Awarded · ResultStage · contract

Sandwell Metropolitan Borough Council

ICT Operations Manager

Business ServicesCPV 79000000
Value£133k
Awarded13 Oct 2022
Published10 Oct 2022
RegionWest Midlands
Outcome — awarded

This is a contract result notice, not an open opportunity. Details from the official award data.

Contract value in context
£133ktotal contract value
median £66k
this tender£0£1.6m

This sits in the upper-middle of the Business Services band — a substantial contract for the sector. Based on 57,319 valued Business Services tenders in our corpus.

The brief

Job Title ICT Operations Manager Rate of Pay: Day rate open to negotiation (Inside IR35) Hours: 37 Location: Working from home/Sandwell Council House Start Date: ASAP Contract type: Temporary for 12 weeks Brief description: This role is for an ICT Operations Manager to work full time for a period of 3 months with a view to extend until August 23.

We are looking for an experienced ICT Operations Manager who will be responsible for management of: • Day to day operations of the council's datacentre(s) • Incident and change management for supported systems • Conducting team member 1-2-1s • All activities related to team attendance e.g. all leave requests, flexi-sheet submissions • Ensuring all team members have a workplan and bookings within our resourcing tool • Run a monthly team meeting on site - and also run daily team scrums to ensure everyone is aware of the work required from them • Manage any and all escalations which you are informed of e.g. from team members or from elsewhere across the ICT Service • Promote a positive team culture and team spirit through your behaviours and approach An understanding of • NetApp upgrades and replacement • VMware Upgrades • Computer Suite realignment • Refreshing aging server 2008 estate. • File Transfer Technologies As our Enterprise Team are currently undertaking a number of high-profile projects in these areas that effect the whole council.

You will also be expected to attend Management Board meetings to represent your team and present a monthly performance report.

Please can the agencies send over a CV, 2x up to date references and a copy of Terms and Conditions.

You will also need to include your agency on cost details to each submission.

Stated rates must be inclusive of all known costs.

No DBS is required for this role.

Please note this advert is also out with our Master Vendor You will receive further information regarding invoice terms if your candidate is appointed to this role.

Invoices must be sent electronically on a weekly basis to templink_1@sandwell.gov.uk along with your workers authorised timesheet supplied by your agency.

Payments are then released 14 days from the date of the invoice.

The Council will be using the In-tend e-Tendering System for this Procurement opportunity, please visit https://in-tendhost.co.uk/sandwellmbc to access the Sandwell MBC In-tend Supplier Portal.

From here you will be able to register your company, express an interest in the opportunity, and gain immediate access to the related documents.

To submit your documents, you will be required to opt in.

For a Step by Step user guide to the Sandwell MBC In-tend Supplier Portal please click on the `Guidance for Suppliers` section of the website.

All procurement responses must be carried out via the Sandwell MBC In-tend Supplier Portal.

If you require further...

Key requirements

What the supplier must deliver

01

We are looking for an experienced ICT

We are looking for an experienced ICT Operations Manager who will be responsible for management of:.

02

And also run daily team scrums

and also run daily team scrums to ensure everyone is aware of the work required from them.

03

You will also be expected to attend

You will also be expected to attend Management Board meetings to represent your team and present a monthly performance report.

04

You will also need to include your

You will also need to include your agency on cost details to each submission.

05

Stated rates must be inclusive of all

Stated rates must be inclusive of all known costs.

Derived from the notice text — always confirm against the original documents.

Buyer intelligence

Make the case to bid

Reveal who to approach at Sandwell Metropolitan Borough Council, and generate a go-to-market strategy from their news, accounts and people.

Source & provenance
OCID
02220542-7d9c-41c9-bc6e-c9bf31bbdde3
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
IT-230-6258-KB 09/10/2022
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

Market context

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