RFP QuestBeta
Awarded · ResultStage · contract

Midland Heart

MH 0105 - Provision of Asset Management Software - AWARD

Software & IT SystemsCPV 48000000
ValueValue not published
Awarded7 Jul 2025
Published9 Dec 2025
RegionUK-wide
Outcome — awarded

This is a contract result notice, not an open opportunity. Details from the official award data.

The brief

Midland Heart is seeking to procure a new Asset Management System to support the delivery of our Asset Management Strategy and our forthcoming corporate plan, "Tenants at Heart" 2026-2030.

This procurement represents a strategic opportunity to modernise and replace core systems that underpin our Asset Investment Strategy.

Our key objectives are to drive operational efficiency by eliminating off-system processes and manual workarounds, while significantly enhancing the tenant journey and overall tenant experience.

This initiative forms a critical part of our internal project, "Knowing our Properties", which focuses on strengthening our data, intelligence, and information systems to deliver better, more informed services for our tenants.

The asset management software must adhere to industry best practices and be fully supported by a third-party provider.

The system should be a proven, largely "off-the-shelf" solution already in use by other comparable Housing Associations.

It must offer a clear and ongoing development plan aligned with the requirements of the Social Housing sector , including the ability to adapt to future legislative and business changes / needs.

Key requirements

What the supplier must deliver

01

Midland Heart is seeking to procure

Midland Heart is seeking to procure a new Asset Management System to support the delivery of our Asset Management Strategy and our forthcoming corporate plan, "Tenants at Heart" 2026-2030.

02

This initiative forms a critical part

This initiative forms a critical part of our internal project, "Knowing our Properties", which focuses on strengthening our data, intelligence, and information systems to deliver better, more informed services for our tenants.

03

The asset management software must adhere

The asset management software must adhere to industry best practices and be fully supported by a third-party provider.

04

The system should be a proven, largely

The system should be a proven, largely "off-the-shelf" solution already in use by other comparable Housing Associations.

05

It must offer a clear and ongoing

It must offer a clear and ongoing development plan aligned with the requirements of the Social Housing sector , including the ability to adapt to future legislative and business changes / needs.

Derived from the notice text — always confirm against the original documents.

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Source & provenance
OCID
8f93f2f6-0b57-44e9-b674-d57a7be690c9
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
IT-452-105-MH 0105 - AWARD
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

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