RFP QuestBeta
ClosedStage · tender

Aston University

564 - Customer Relationship Management System (CRM)

IT ServicesCPV 72212781
ValueValue not published
Deadline29 Jan 2021
Published15 Jan 2021
RegionNationwide
Timeline
Published 15 Jan 2021ClosedCloses 29 Jan 2021
Who to contact
Mrs Shirley O'Reilly
s.a.oreilly@aston.ac.uk
+44 1212044395

The procurement contact named on the official notice.

How to submit
Open the submissions portal

The submission route named on the official notice.

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The brief

Aston University are seeking to appoint a 3rd party delivery partner to work with the University to design, develop and implement a Customer Relationship Management (CRM) System using Microsoft Dynamics.

The CRM project will entail the University deploying a single, enterprise-wide, cloud-based CRM system for managing interactions and relationships with key beneficiaries and stakeholders.

Therefore, the University is seeking to appoint a 3rd party delivery partner to work with the University to design, develop and implement a CRM system using Microsoft Dynamics.

The partner would work in partnership with the University’s Project Management Office and Digital Services Team to lead the transformation, challenge business processes and implement the technology platform.

Key requirements

What the supplier must deliver

01

Aston University are seeking to appoint

Aston University are seeking to appoint a 3rd party delivery partner to work with the University to design, develop and implement a Customer Relationship Management (CRM) System using Microsoft Dynamics.

02

Therefore, the University is seeking to appoint

Therefore, the University is seeking to appoint a 3rd party delivery partner to work with the University to design, develop and implement a CRM system using Microsoft Dynamics.

03

The partner would work in partnership

The partner would work in partnership with the University’s Project Management Office and Digital Services Team to lead the transformation, challenge business processes and implement the technology platform.

Derived from the notice text — always confirm against the original documents.

What this bid requires

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Source & provenance
OCID
ocds-h6vhtk-028ab4
Stage
tender · Open
Source
Find a Tender
Buyer ref
000862-2021
View the original notice on Find a Tender

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

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