Website and Customer Portal
The submission route named on the official notice.
This sits in the upper-middle of the Software & IT Systems band — a substantial contract for the sector. Based on 30,286 valued Software & IT Systems tenders in our corpus.
Clanmil require a cloud hosted website and customer portal.
The hosting and service contract will be for 3 years with Clanmil having the option to award a 24-month extension (3+2 years).
12 months’ notice is required for any alteration to this agreement.
Current State Clanmil do not presently have a customer portal.
There is a very generic and limited form feature which upon submission generates an e-mail to a shared mailbox for administrators to manually action in other systems.
Digital Strategy Clanmil is at the early stages of a digital journey and wants to allow greater flexibility for customers consuming services as well as utilising staff in new ways of working.
One of the key technologies that is vital to ensure the organisation can be flexible in its approach to operations is the provision of a website aimed at both customers and corporate stakeholders and an integrated customer portal that generates CRM and case type workflows.
What the supplier must deliver
One of the key technologies that is
One of the key technologies that is vital to ensure the organisation can be flexible in its approach to operations is the provision of a website aimed at both customers and corporate stakeholders and an integrated customer portal that generates CRM and case type workflows.
Derived from the notice text — always confirm against the original documents.
Skills, tools & certifications
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- OCID
- ocds-h6vhtk-029f89
- Stage
- tender · Open
- Source
- Find a Tender
- Buyer ref
- 006167-2021
Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.
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