West Yorkshire Combined Authority
Business Re-Engineering Programme Provider
The procurement contact named on the official notice.
The submission route named on the official notice.
This is a large award for IT Services — above three-quarters of comparable contracts. Based on 36,449 valued IT Services tenders in our corpus.
In 2018 West Yorkshire Police (WYP) embarked on the procurement of an ERP solution to replace several of the existing technology solutions.
As part of the procurement some work was undertaken to examine the existing administrative & functional processes at a high level to identify requirements for the new ERP solution.
Unfortunately the option to pursue an ERP solution became unaffordable in the financial climate & it was decided to persevere with the existing solutions, albeit upgraded to more modern versions at lower cost.
While WYP has embraced technology from an operational perspective, there is little or no self-service capability utilised in administrative & support functions, there remains a significant amount of resource expended on “back office” administration and processes.
As a result of this WYP are seeking external support to review the current position & make recommendations for re-engineering the processes as well as use & administration of the systems themselves.
What the supplier must deliver
While WYP has embraced technology from
While WYP has embraced technology from an operational perspective, there is little or no self-service capability utilised in administrative & support functions, there remains a significant amount of resource expended on “back office” administration and processes.
As a result of this WYP are
As a result of this WYP are seeking external support to review the current position & make recommendations for re-engineering the processes as well as use & administration of the systems themselves.
Derived from the notice text — always confirm against the original documents.
Skills, tools & certifications
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- OCID
- ocds-h6vhtk-02cee1
- Stage
- tender · Open
- Source
- Find a Tender
- Buyer ref
- 018291-2021
Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.
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