The procurement contact named on the official notice.

This is a prior information notice to give advance notification to potential suppliers that may be interested in discussing with the Commissioners the requirements of the service and applying for this future contract opportunity.

The Health and Social Care Act 2012 requires each local authority to have in place a local Healthwatch organisation.

HWTH statutory functions and duties are available at Healthwatch England Website Tower Hamlets Council is committed to ensuring our local Healthwatch can be an effective consumer champion for our residents and make a difference through contributing and achieving improvements in the borough’s health and care system.

The Council has agreed a refined service model for Healthwatch Tower Hamlets (HWTH) which draws on best practice and builds on the local achievements of our current provider.

Going forward, HWTH will: • Carry out the statutory functions; • Be a representative corporate body, embedded in local communities; • Engage, involve and proactively reach out to the full range of diverse communities in Tower Hamlets, enabling residents to have their voices heard; • Act as local consumer champion representing the collective voice of local people (meaning patients, service users, carers and the public), on the borough’s Health and Wellbeing Board; • Develop robust partnerships with key health and social care stakeholders with a view of contributing towards positive outcomes for the residents • Have real influence with commissioners, providers, regulators and Healthwatch England using their knowledge of what matters to local people; and • Achieve tangible changes/ improvements (both small-scale and strategic) to local health and social services, through holding the system to account and identifying solutions to problems This is a prior information notice to give advance notice to potential suppliers that may be interested in discussing with the team the requirements and applying for this future contract opportunity A bidders’ event will be held on 14th October 2021, 11am at https://teams.microsoft.com/l/meetup-join/19%3ameeting_NTE1MzMzMWQtZGE2OC00ZjBiLTk1ZDgtOWIyMDQ4NDk3MzBl%40thread.v2/0?context=%7b%22Tid%22%3a%223c0aec87-f983-418f-b3dc-d35db83fb5d2%22%2c%22Oid%22%3a%22ab123634-0eb4-4ee6-a9e9-b839494399d0%22%7d Please confirm you will be attending the event either through the Portal or by sending an email to Jay.Bains@towerhamlets.gov.uk by 12 noon on 11th October 2021 quoting Healthwatch G5674