RFP QuestBeta
Awarded · ResultStage · award

Warwickshire County Council

Community-based adult mental health and emotional wellbeing support - prevention, wellbeing, and recovery

HealthcareCPV 85000000
ValueValue not published
Awarded
Published21 Jan 2022
RegionNationwide
Outcome — awarded
Coventry Warwickshire Mind

This is a contract result notice, not an open opportunity. Details from the official award data.

Who to contact
Heather Boyd
heatherboyd@warwickshire.gov.uk
+44 1926412430

The procurement contact named on the official notice.

The brief

Warwickshire County Council (the Council) has commissioned Collaboration contract to CW MIND, Kooth Digital Health Limited and KeyRing Living Support Networks where each provider has an individual contract with the Council, for provision of adult mental health and emotional wellbeing support services.

The service will include the following core elements: • Single Point of Entry ("One Front Door") and an online website with information and resources • One-to-one support sessions • Peer-led groups • Wellbeing and resilience workshops • Outreach and signposting • 24/7 helpline, webchat and online support (e-mental health service) The Mental Health Helpline element is also available to Coventry residents and links to Coventry services.

Coventry and Warwickshire Clinical Commissioning Group (CCG) make a funding contribution towards the provision of the 24/7 helpline to Coventry residents.

The approach of delivery will be community-first and outcome-focused.

It is envisaged that "One Front Door" (Single Point of Entry) is offered to simplify access into the pool of services that are operating under a shared visual identity/brand, through a Collaborative Partnership model.

The Collaborative Partnership will need to work with commissioners, referrers, and service users in service mobilisation to agree the shared visual identity/brand.

Providers may still use their own logos and branding to compliment this but branding guidelines should be created jointly to ensure the "One Front Door" is effective and individuals do not feel confused where to go.

The service will be available all year round to individuals who live in Warwickshire and/or are registered with a Warwickshire GP.

Key requirements

What the supplier must deliver

01

Warwickshire County Council (the Council) has commissioned

Warwickshire County Council (the Council) has commissioned Collaboration contract to CW MIND, Kooth Digital Health Limited and KeyRing Living Support Networks where each provider has an individual contract with the Council, for provision of adult mental health and emotional wellbeing support services.

02

One-to-one support sessions

One-to-one support sessions.

03

24/7 helpline, webchat and online support (e-mental

24/7 helpline, webchat and online support (e-mental health service).

04

The Collaborative Partnership will need to work

The Collaborative Partnership will need to work with commissioners, referrers, and service users in service mobilisation to agree the shared visual identity/brand.

05

Providers may still use their own logos

Providers may still use their own logos and branding to compliment this but branding guidelines should be created jointly to ensure the "One Front Door" is effective and individuals do not feel confused where to go.

Derived from the notice text — always confirm against the original documents.

Buyer intelligence

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Source & provenance
OCID
ocds-h6vhtk-02ef55
Stage
award · Awarded
Source
Find a Tender
Buyer ref
001832-2022
View the original notice on Find a Tender

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

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