UK_2022_Professional Services Business Process Outsourcing
The impact of the Covid-19 pandemic was felt by businesses across the globe.
British Council was not immune to this impact and had to reduce costs, streamline processes, use more digital tools, and introduce much greater standardisation.
A key lever being explored for this transformation was to partner with a third-party company with expertise in these areas to deliver some aspects of professional services.
Four key global professional services functions (including their corresponding operations delivered from the shared service centre in India) were identified for this.
These included the Human Resources (HR), Finance, Procurement and Digital and Technology (IT) services.
Competitive dialogue route to procurement was followed to reach to a final selected bidder.
What the supplier must deliver
A key lever being explored for this
A key lever being explored for this transformation was to partner with a third-party company with expertise in these areas to deliver some aspects of professional services.
Derived from the notice text — always confirm against the original documents.
Skills, tools & certifications
Detected from the notice — the capabilities and credentials this bid calls for. Click one to see who wins that work.
Make the case to bid
Reveal who to approach at British Council, and generate a go-to-market strategy from their news, accounts and people.
- OCID
- ocds-h6vhtk-02fd58
- Stage
- award · Awarded
- Source
- Find a Tender
- Buyer ref
- 031071-2023
Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.
Who wins this kind of work
The suppliers and buyers around this opportunity — drawn from official award data. Drag to orbit; click a node to explore.
Top suppliers & buyers in IT Services
Assembling the market network…
British Council’s tender network
Assembling the network…