RFP QuestBeta
OpenStage · award

Midland Heart

Telephony Replacement Solution

Software & IT SystemsCPV 48000000
ValueValue not published
Deadline
Published4 Jan 2023
RegionNationwide
Who to contact
suzanna.hinnell@midlandheart.org.uk

The procurement contact named on the official notice.

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The brief

Midland Heart need to interact with their customers, suppliers and other stakeholders as effectively and efficiently as possible digitally across multiple channels to achieve their strategic aims.

Their legacy on-premise PBX systems have become out of date and are not designed for new technologies or the ever-growing mobile workforce, and therefore require replacing with a resilient, cloud-based platform for the future.

They are seeking a cloud-based telephony solution that will not only replace existing on-premise technology across their estate, but also act as an enabler for change delivering significant financial and non-financial benefits.

Key requirements

What the supplier must deliver

01

Midland Heart need to interact with their

Midland Heart need to interact with their customers, suppliers and other stakeholders as effectively and efficiently as possible digitally across multiple channels to achieve their strategic aims.

Derived from the notice text — always confirm against the original documents.

Buyer intelligence

Make the case to bid

Reveal who to approach at Midland Heart, and generate a go-to-market strategy from their news, accounts and people.

Source & provenance
OCID
ocds-h6vhtk-0308bc
Stage
award · Awarded
Source
Find a Tender
Buyer ref
000194-2023
View the original notice on Find a Tender

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

Market context

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