RFP QuestBeta
OpenStage · award

The Legal Aid Agency

SQM Services from 1 October 2022

Business ServicesCPV 79200000
Value£2.5m
Deadline
Published1 Jul 2022
RegionNationwide
Who to contact
civiltenders@justice.gov.uk

The procurement contact named on the official notice.

Contract value in context
£2.5mtotal contract value
median £66k
this tender£0£2.7m

This is a large award for Business Services — above three-quarters of comparable contracts. Based on 57,319 valued Business Services tenders in our corpus.

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The brief

The Legal Aid Agency (“LAA”) invited Applicants to tender for a concession contract (“Contract”) to administer the LAA’s Specialist Quality Mark (“SQM”), from 1 October 2022.

The SQM is the LAA’s organisational quality standard designed to ensure that Legal Services Providers are well run and provide good client care.

The SQM gives assurance regarding the quality of advice in several ways which, whilst not direct measures of quality are fundamental to reliable delivery of a quality service and therefore are fundamentally important to the delivery of legal aid services.

Compliance with the SQM, or equivalent standard (e.g.

Lexcel), is a requirement for Legal Services Providers that have, or are seeking to have, a contract with the LAA.

The LAA intended to enter into contract with one (1) organisation to administer the LAA’s SQM under a licence.

On the LAA’s behalf, the Licensee will provide the SQM Services, which include auditing and assessing Legal Services Providers that apply for SQM accreditation.

This notice confirms the outcome of that procurement.

Key requirements

What the supplier must deliver

01

The SQM is the LAA’s organisational quality

The SQM is the LAA’s organisational quality standard designed to ensure that Legal Services Providers are well run and provide good client care.

02

On the LAA’s behalf, the Licensee

On the LAA’s behalf, the Licensee will provide the SQM Services, which include auditing and assessing Legal Services Providers that apply for SQM accreditation.

Derived from the notice text — always confirm against the original documents.

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Source & provenance
OCID
ocds-h6vhtk-031046
Stage
award · Awarded
Source
Find a Tender
Buyer ref
018034-2022
View the original notice on Find a Tender

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

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