RFP QuestBeta
ClosedStage · tender

Wakefield Council

Cash Receipting and Income Collection System (CRIMS)

IT ServicesCPV 72000000
ValueValue not published
Deadline29 Mar 2022
Published26 Feb 2022
RegionNationwide
Timeline
Published 26 Feb 2022ClosedCloses 29 Mar 2022
Who to contact
Pamela Roebuck
proebuck@wakefield.gov.uk
+44 1924306976

The procurement contact named on the official notice.

How to submit
Open the submissions portal

The submission route named on the official notice.

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The brief

Wakefield Council is seeking a supplier to provide an innovative and user friendly ICT system for cash receipting and income management (CRIMS).

This system will help the Council streamline processes, create efficiencies and therefore reduce both time and cost or processing relevant transactions.

This system will be hosted in the UK and fully managed with PCI-DSS accreditation.

Residents/citizens of the Wakefield District will use the various payment channels offered by the system to make payments for Council Services.

The system must then allocate these payments to the correct income stream of the Council.

There is a requirement for a number of interfaces between the CRIMS and other Council systems.

Different channels must be available to residents/citizens for them to make payments and the system must be user friendly, intuitive, fast, efficient and available on all devices at all times of the day, and improve their experience of making payments.

Key requirements

What the supplier must deliver

01

Wakefield Council is seeking a supplier

Wakefield Council is seeking a supplier to provide an innovative and user friendly ICT system for cash receipting and income management (CRIMS).

02

The system must then allocate these payments

The system must then allocate these payments to the correct income stream of the Council.

03

Different channels must be available to residents/citizens

Different channels must be available to residents/citizens for them to make payments and the system must be user friendly, intuitive, fast, efficient and available on all devices at all times of the day, and improve their experience of making payments.

Derived from the notice text — always confirm against the original documents.

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Source & provenance
OCID
ocds-h6vhtk-031b89
Stage
tender · Open
Source
Find a Tender
Buyer ref
005357-2022
View the original notice on Find a Tender

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

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