RFP QuestBeta
ClosedStage · tender

Scottish Government

CivTech - Challenge 7.6 - How do we use Artificial Intelligence, data and digital technologies to enable more inclusive access to public services?

Community ServicesCPV 98000000
Value£800k
Deadline28 Jun 2022
Published31 May 2022
RegionNationwide
Timeline
Published 31 May 2022ClosedCloses 28 Jun 2022
Who to contact
Leigh Syme
leigh.syme@gov.scot
+44 1412420133

The procurement contact named on the official notice.

Contract value in context
£800ktotal contract value
median £134k
this tender£0£4.1m

This is a large award for Other Community & Personal Services — above three-quarters of comparable contracts. Based on 5,835 valued Other Community & Personal Services tenders in our corpus.

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The brief

The Scottish Government is focused on tackling inequalities including embedding inclusive communication within Government and across the public sector.

This Challenge will work with public bodies and people with lived experience of barriers to accessing public services, such telephone based-services.

For instance, people who have lost their voice, have difficulty speaking, are deaf but do not use British Sign Language, have a learning disability, lack dexterity to select number buttons, or live with lifelong or acquired conditions, such as cerebral palsy or motor neurone disease.

Inclusive communication will increase the proportion of people in Scotland reporting that their communications needs are being met when accessing public services.

Please visit our website for information on CivTech and how to get involved https://www.civtech.scot/how-to-apply https://www.civtech.scot/selection-process

Key requirements

What the supplier must deliver

01

This Challenge will work with public bodies

This Challenge will work with public bodies and people with lived experience of barriers to accessing public services, such telephone based-services.

Derived from the notice text — always confirm against the original documents.

What this bid requires

Skills, tools & certifications

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Buyer intelligence

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Source & provenance
OCID
ocds-h6vhtk-0341f5
Stage
tender · Open
Source
Find a Tender
Buyer ref
015183-2022
View the original notice on Find a Tender

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

Market context

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