University of the Highlands and Islands
Provision of Hotel Boking Services
This is a contract result notice, not an open opportunity. Details from the official award data.
The procurement contact named on the official notice.
The Contractor shall be required to provide internet coverage for the University, and afford ‘guests’ the ability to book a room via direct bookings and online travel agents.
The Contractor shall be responsible for managing online booking services on behalf of the University.
Responsibilities shall include, but shall not be limited to: - Updating of rates (only when requested by the University) and availability - Advertising promotions - Content management - Dealing with guest requests and providing phone support - Liaise with all Booking Channels and report no shows and cancellations to avoid excess commission charges - Facilitating and processing all guest payments on behalf of the University and facilitating the transfer of funds to a nominated bank account by the University - Providing accurate information to all guests in relation to facilities at the property (such as, but not limited to: check-in/out times, reception opening hours and payment information). - Liaise with the University throughout the process from point of referral through to the Guest check in
What the supplier must deliver
The Contractor shall be required to provide
The Contractor shall be required to provide internet coverage for the University, and afford ‘guests’ the ability to book a room via direct bookings and online travel agents.
The Contractor shall be responsible for managing
The Contractor shall be responsible for managing online booking services on behalf of the University.
Responsibilities shall include, but shall not
Responsibilities shall include, but shall not be limited to:.
Dealing with guest requests and providing phone
Dealing with guest requests and providing phone support.
Derived from the notice text — always confirm against the original documents.
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- OCID
- ocds-h6vhtk-0391a3
- Stage
- award · Awarded
- Source
- Find a Tender
- Buyer ref
- 003289-2024
Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.
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