RFP QuestBeta
Awarded · ResultStage · award

The City of Edinburgh Council

CT1082 - iPad and Mobile Device Repairs Framework

IT ServicesCPV 50312600
ValueValue not published
Awarded
Published5 Feb 2024
RegionNationwide
Outcome — awarded
Simplyfixit + 2 more

This is a contract result notice, not an open opportunity. Details from the official award data.

Who to contact
Pauline Sutherland
pauline.sutherland@edinburgh.gov.uk

The procurement contact named on the official notice.

The brief

The City of Edinburgh Council (the Council) requires access to an efficient repair service for its Apple iPhone and iPad assets belonging to approximately 145 schools/early years centres within the Edinburgh boundary.

The quantity count of our Apple devices is approximately 44,000 iPads of various models and 3,500 iPhones of various models.

This service will include the collection, repair and drop off of iPads.

The Council intends to create a ranked Framework Agreement for a duration of four years.

This framework will run for an initial period of two years, with the option to extend for a further 12 months plus 12 months, undertaken at the sole discretion of the Council.

The Council does not guarantee any volume of service during the length of the framework.

It is expected that there will be up to 5 Service Providers awarded on this framework.

It is expected that there will be a demand of between 60 and 90 iPads to repair per month.

It is anticipated that most repairs will be screen replacements, however the supplier must have the knowledge, skill and capacity to carry out more complex repairs if required.

Repairs should be done using high quality replacement parts.

For all repairs, it is expected that each device is collected, repaired, and returned within 5 working days.

Key requirements

What the supplier must deliver

01

It is anticipated that most repairs

It is anticipated that most repairs will be screen replacements, however the supplier must have the knowledge, skill and capacity to carry out more complex repairs if required.

02

Repairs should be done using high quality

Repairs should be done using high quality replacement parts.

Derived from the notice text — always confirm against the original documents.

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Source & provenance
OCID
ocds-h6vhtk-03b687
Stage
award · Awarded
Source
Find a Tender
Buyer ref
003722-2024
View the original notice on Find a Tender

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

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