Money and Pensions Guidance contact service
The procurement contact named on the official notice.
This is a large award for Business Services — above three-quarters of comparable contracts. Based on 57,319 valued Business Services tenders in our corpus.
The Money and Pensions Service (MaPS) are conducting a review of our current guidance service offering and are looking to procure a supplier to provide a contact centre that offers a single front door Tier 1 guidance and face to face (F2F) assisted digital service for money and pensions.
In order to gain a better understanding of the capability, capacity and appetite of the wider supplier market to deliver the proposed services and to help design the service model and determine the most appropriate route to market and the commercial model, MaPS is issuing this Prior Information Notice (PIN) as a request for information (RFI).
What the supplier must deliver
The Money and Pensions Service (MaPS) are
The Money and Pensions Service (MaPS) are conducting a review of our current guidance service offering and are looking to procure a supplier to provide a contact centre that offers a single front door Tier 1 guidance and face to face (F2F) assisted digital service for money and pensions.
Derived from the notice text — always confirm against the original documents.
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- OCID
- ocds-h6vhtk-03fa44
- Stage
- planning · Planning
- Source
- Find a Tender
- Buyer ref
- 026262-2023
Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.
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