NORTHUMBRIAN WATER GROUP LIMITED
NW2659 - App Development Services
The submission route named on the official notice.
This is a large award for IT Services — above three-quarters of comparable contracts. Based on 36,449 valued IT Services tenders in our corpus.
Northumbrian Water Limited (NWL) provides water and sewerage services to approximately 4.4 million people in the North-East of England, Essex, and Suffolk.
NWL aims to become the most digital water company globally.
As part of this vision, Northumbrian Water Group (NWG) seeks to procure 2+1+1+1 years contracts with up to two suppliers to enhance, develop, and deploy NWL's Field Mobile Apps and Customer Mobile App.
Lot 1: Customer Mobile Apps NWL has four Customer apps, two for Northumbrian Water customers (iOS and Android) and two for Essex and Suffolk customers (iOS and Android).
These apps allow customers to manage bills, create online accounts, make secure payments (credit card, Google Pay, and Apple Pay), check payment due dates, scan meter readings using their smartphone cameras, and access digital PayPoint cards.
The apps, developed in Xamarin, utilize Azure API management for mobile-ready APIs, including smart usage data display.
Lot 2: Field Mobile Apps NWL has five field apps exclusively for employees (iOS).
Developed in Xamarin, these apps provide field teams with quick access to information and enable easy input of job-specific data through dynamic forms, which integrate with backend systems.
These user-centric apps are regularly updated based on user feedback to enhance customer experience.
E.g.
For both lots suppliers will collaborate with NWL's Product and Development teams to: - Investigate and support system defect resolution, collaborating with Product Management. - Develop necessary changes and document technical and functional designs. - Review designs for optimal solutions without compromising existing functionality. - Provide release notes for production deployments. - Execute deployments following agreed processes, separating Developer and DBA roles. - Update progress in the change management system (e.g., Jira). - Build and unit test code, with detailed documentation for each deployment. - Facilitate knowledge transfer and ensure environment consistency. - Support environment refresh (data refresh) for testing purposes.
What the supplier must deliver
Developed in Xamarin, these apps provide field
Developed in Xamarin, these apps provide field teams with quick access to information and enable easy input of job-specific data through dynamic forms, which integrate with backend systems.
Investigate and support system defect resolution, collaborating
Investigate and support system defect resolution, collaborating with Product Management.
Provide release notes for production deployments
Provide release notes for production deployments.
Facilitate knowledge transfer and ensure environment consistency
Facilitate knowledge transfer and ensure environment consistency.
Support environment refresh (data refresh) for testing
Support environment refresh (data refresh) for testing purposes.
Derived from the notice text — always confirm against the original documents.
Skills, tools & certifications
Detected from the notice — the capabilities and credentials this bid calls for. Click one to see who wins that work.
Make the case to bid
Reveal who to approach at NORTHUMBRIAN WATER GROUP LIMITED, and generate a go-to-market strategy from their news, accounts and people.
- OCID
- ocds-h6vhtk-04079a
- Stage
- tender · Open
- Source
- Find a Tender
- Buyer ref
- 029158-2023
Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.
Who wins this kind of work
The suppliers and buyers around this opportunity — drawn from official award data. Drag to orbit; click a node to explore.
Top suppliers & buyers in IT Services
NORTHUMBRIAN WATER GROUP LIMITED’s tender network
Assembling the network…