Rochdale Metropolitan Borough Council
Coroner's Removal Service
The procurement contact named on the official notice.
To secure the services of a suitably qualified and professional service to transport the deceased and/or medical notes from within the jurisdiction areas of Manchester (North) and Manchester (West) to a nominated mortuary.
In doing so, the service provider must • Show reverence to the family and friends of the deceased, by adopting a sympathetic approach, and respect for the deceased in handling and removal. • Dignity and respect of deceased- Providers are expected to maintain a caring and sensitive attitude to relatives and carers of the deceased.
It is vital that a culture of compassion, sympathy and dignity are preserved at all times.
The provider should be aware of the impact on differing religions and cultures upon removals and ensure this has been considered and addressed. • Discharge all duties in a professional manner as not to identify their company name or brand either verbally or non-verbally • Work within a time frame set by the service level agreement in respect of arrival and transfer times. • Where the timeframe cannot be met, a phone call should be made to the relative or person present at the collection location to inform them of estimated time of arrival. • Represent the Coroner’s Service in a positive manner.
What the supplier must deliver
In doing so, the service provider must
In doing so, the service provider must.
Dignity and respect of deceased- Providers are
Dignity and respect of deceased- Providers are expected to maintain a caring and sensitive attitude to relatives and carers of the deceased.
The provider should be aware of
The provider should be aware of the impact on differing religions and cultures upon removals and ensure this has been considered and addressed.
Where the timeframe cannot be met,
Where the timeframe cannot be met, a phone call should be made to the relative or person present at the collection location to inform them of estimated time of arrival.
Derived from the notice text — always confirm against the original documents.
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- OCID
- ocds-h6vhtk-0407c1
- Stage
- tender · Open
- Source
- Find a Tender
- Buyer ref
- 029226-2023
Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.
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