RFP QuestBeta
ClosedStage · tender

GOVIA THAMESLINK RAILWAY LIMITED

The Provision of On Line Ticketing (WebTis) and associated Apps and PAYG (pay as you go) services

IT ServicesCPV 72210000
Value£8.1m
Deadline5 Mar 2024
Published9 Feb 2024
RegionNationwide
Timeline
Published 9 Feb 2024ClosedCloses 5 Mar 2024
Who to contact
Ruth Couper
ruth.couper@gtrailway.com

The procurement contact named on the official notice.

Contract value in context
£8.1mtotal contract value
median £120k
this tender£0£8.8m

This is a large award for IT Services — above three-quarters of comparable contracts. Based on 36,449 valued IT Services tenders in our corpus.

Match for your company
Sign up free to see how well this tender matches your company — the score, the signals that align, and where the gaps are.
The brief

This tender comprises of two (2) Lots.

LOT 1 - A Web Ticketing "WebTIS" (desktop, mobile web & app) solution aligned to current and future customer retail behaviour.

Functionality to include: - A front-end customer app to deliver new ticketing products to the customer with capability to retail the latest digital barcode rail tickets. - A UK Railway Industry compliant Rail Delivery Group accredited back-office system including financial processing via Lennon (either currently accredited or with realistic plans to become so). - An accessibility compliant product suite to rail industry standards - Full accreditation and compliance with UK Rail Retailing Standards (where applicable) - Integration with a PAYG Solution (LOT 2).

To access Lot 1: https://www.delta-esourcing.com/tenders/UK-UK-London:-Point-of-sale-(POS)-software-package./6U4S789QTU LOT 2 - Pay As You Go Solution that will integrate with a WebTIS solution (LOT 1) with multi token functionality with the ability to be fulfilled by mobile App.

To access Lot 2: https://www.delta-esourcing.com/tenders/UK-UK-London:-Point-of-sale-(POS)-software-package./9434UKJ5GR

Key requirements

What the supplier must deliver

01

A front-end customer app to deliver new

A front-end customer app to deliver new ticketing products to the customer with capability to retail the latest digital barcode rail tickets.

02

Integration with a PAYG Solution (LOT 2)

Integration with a PAYG Solution (LOT 2).

03

Pay As You Go Solution that

Pay As You Go Solution that will integrate with a WebTIS solution (LOT 1) with multi token functionality with the ability to be fulfilled by mobile App.

Derived from the notice text — always confirm against the original documents.

Buyer intelligence

Make the case to bid

Reveal who to approach at GOVIA THAMESLINK RAILWAY LIMITED, and generate a go-to-market strategy from their news, accounts and people.

Source & provenance
OCID
ocds-h6vhtk-043907
Stage
tender · Open
Source
Find a Tender
Buyer ref
004514-2024
View the original notice on Find a Tender

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

Market context

Who wins this kind of work

The suppliers and buyers around this opportunity — drawn from official award data. Drag to orbit; click a node to explore.

Top suppliers & buyers in IT Services

Assembling the market network…

GOVIA THAMESLINK RAILWAY LIMITED’s tender network

Assembling the network…

Also open now

Similar open tenders

Digital Service Provision

Health Innovation North East and North Cumbria

Closes 20 Jul 2026IT Services
£3.0mValue

St Christopher’s MAT - Provision of ICT Managed Services

St Christopher's C of E (Primary) Multi Academy Trust

Closes 27 Jul 2026IT Services
£1.0mValue