ANGLIAN WATER SERVICES LIMITED
AMP8 Customer Technology
The procurement contact named on the official notice.
Anglian Water Services Ltd. ("Anglian Water") is exploring the definition of it's future state customer technology capabilities, to support the realisation of key strategic objectives across customer performance and operational excellence.
Our internal strategic review has identified the need to pursue a CRM capability strategy.
This will drive the consolidation of current customer technology solutions and the development of a single customer data model, which we see as a key enabler to a transformational customer strategy.
We are seeking participation from the market to support us with our strategic review.
Particularly from vendors of market available technologies with CRM, Billing, Field Service Management and Meter Data Management capabilities.
What the supplier must deliver
Anglian Water Services Ltd. ("Anglian Water") is
Anglian Water Services Ltd. ("Anglian Water") is exploring the definition of it's future state customer technology capabilities, to support the realisation of key strategic objectives across customer performance and operational excellence.
Our internal strategic review has identified
Our internal strategic review has identified the need to pursue a CRM capability strategy.
We are seeking participation from the market
We are seeking participation from the market to support us with our strategic review.
Derived from the notice text — always confirm against the original documents.
Skills, tools & certifications
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- OCID
- ocds-h6vhtk-048722
- Stage
- planning · Planning
- Source
- Find a Tender
- Buyer ref
- 024294-2024
Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.
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