RFP QuestBeta
ClosedStage · tender

Senedd Cymru / Welsh Parliament

Customer Relationship & Online Engagement Tools

IT ServicesCPV 72000000
Value£490k
Deadline3 Sept 2024
Published2 Aug 2024
RegionNationwide
Timeline
Published 2 Aug 2024ClosedCloses 3 Sept 2024
Who to contact
helena.grant@senedd.wales
+44 3002006549

The procurement contact named on the official notice.

How to submit
Open the submissions portal

The submission route named on the official notice.

Contract value in context
£490ktotal contract value
median £120k
this tender£0£3.5m

This sits in the upper-middle of the IT Services band — a substantial contract for the sector. Based on 36,449 valued IT Services tenders in our corpus.

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The brief

The Senedd is looking to put a contract in place for the supply, installation, and ongoing support of a Customer Relationship Management (CRM) & Online Engagement Tool (OET).

The contract will be for a 5 year period, with the option to extend for a further 2 years.

Key requirements

What the supplier must deliver

01

The Senedd is looking to put

The Senedd is looking to put a contract in place for the supply, installation, and ongoing support of a Customer Relationship Management (CRM) & Online Engagement Tool (OET).

Derived from the notice text — always confirm against the original documents.

What this bid requires

Skills, tools & certifications

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Buyer intelligence

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Source & provenance
OCID
ocds-h6vhtk-04872e
Stage
tender · Open
Source
Find a Tender
Buyer ref
024310-2024
View the original notice on Find a Tender

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

Market context

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