London and Quadrant Housing Trust
ITSM (IT Management Service) Solution
This procurement is for an Enterprise IT Service Management (ITSM) solution to support L and Q.
The goal is to acquire a SaaS Enterprise ITSM platform that seamlessly integrates IT, HR (Case Management and Employee Lifecycle), and Facilities, with potential for expansion across other organisational areas.
The platform is expected to enhance service delivery, improve alignment with business operations, optimise resources, and manage risks.
Additionally, a managed service specifically for the ITSM system is required to deliver ongoing support for the platform to ensure its continuous performance, maintenance, and scalability.
What the supplier must deliver
This procurement is for an Enterprise IT
This procurement is for an Enterprise IT Service Management (ITSM) solution to support L and Q.
The goal is to acquire a SaaS
The goal is to acquire a SaaS Enterprise ITSM platform that seamlessly integrates IT, HR (Case Management and Employee Lifecycle), and Facilities, with potential for expansion across other organisational areas.
The platform is expected to enhance service
The platform is expected to enhance service delivery, improve alignment with business operations, optimise resources, and manage risks.
Additionally, a managed service specifically for
Additionally, a managed service specifically for the ITSM system is required to deliver ongoing support for the platform to ensure its continuous performance, maintenance, and scalability.
Derived from the notice text — always confirm against the original documents.
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- OCID
- ocds-h6vhtk-04a720
- Stage
- tender · Open
- Source
- Find a Tender
- Buyer ref
- 032410-2024
Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.
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