WALES & WEST UTILITIES LIMITED
Customer Contact Centre Software
The procurement contact named on the official notice.
This is a large award for IT Services — above three-quarters of comparable contracts. Based on 36,449 valued IT Services tenders in our corpus.
Wales West Utilities Ltd (WWU) requires a new and / or upgraded Customer Contact Centre Software.
It is vitally important that WWU selects the right organisations to provide the exceptional level of performance that will be required to meet the challenges ahead.
As this requirement is mandated to WWU by OfGEM, it is vital that the supplier who are awarded the contract have similar philosophies to us and understand the importance continual improvement to our ongoing business.
What the supplier must deliver
It is vitally important that WWU selects
It is vitally important that WWU selects the right organisations to provide the exceptional level of performance that will be required to meet the challenges ahead.
Derived from the notice text — always confirm against the original documents.
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- OCID
- ocds-h6vhtk-04acde
- Stage
- planning · Planning
- Source
- Find a Tender
- Buyer ref
- 033388-2024
Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.
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