RFP QuestBeta
ClosedStage · tender

Senedd Cymru / Welsh Parliament

IT Service Management System

IT ServicesCPV 72260000
Value£284k
Deadline27 Nov 2024
Published25 Oct 2024
RegionNationwide
Timeline
Published 25 Oct 2024ClosedCloses 27 Nov 2024
Who to contact
helena.grant@senedd.wales
+44 3002006549

The procurement contact named on the official notice.

How to submit
Open the submissions portal

The submission route named on the official notice.

Contract value in context
£284ktotal contract value
median £120k
this tender£0£3.5m

This sits in the upper-middle of the IT Services band — a substantial contract for the sector. Based on 36,449 valued IT Services tenders in our corpus.

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The brief

The client is looking to procure a service management software solution that delivers functions enabling the management of core IT processes (Incident Management, Request Fulfilment, Problem Management, Change Enablement, Knowledge Management and Asset and Configuration Management).

The contract will be for an initial 5 year period, with the option to extend for a further 2 years.

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Source & provenance
OCID
ocds-h6vhtk-04b186
Stage
tender · Open
Source
Find a Tender
Buyer ref
034729-2024
View the original notice on Find a Tender

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

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