RFP QuestBeta
ClosedStage · tender

Home Office

Home Office Crossing the Border Procurement 2024 - Products, services and Support (Border crossing, Helios, Border Platforms and Level 2 Support)

IT ServicesCPV 72262000
Value£195.0m
Deadline31 Oct 2024
Published25 Oct 2024
RegionNationwide
Timeline
Published 25 Oct 2024ClosedCloses 31 Oct 2024
Who to contact
CrossingtheBorder2024Procurement@homeoffice.gov.uk

The procurement contact named on the official notice.

How to submit
Open the submissions portal

The submission route named on the official notice.

Contract value in context
£195.0mtotal contract value
median £120k
this tender£0£210.6m

This is a large award for IT Services — above three-quarters of comparable contracts. Based on 36,449 valued IT Services tenders in our corpus.

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The brief

Crossing the Border (CtB) is the steady state services and products which controls the flow of people and services across the borders.

This is done principally via the Primary Control Points, mediated by a Border Force officer, or via an e-gate indirectly supervised by an officer.

Information from ports is processed by a central collection of systems, hosted in the cloud and on premise.

Home Office are seeking a system management, development and associated level 2 support partner for the listed systems - Border Crossing (BX), Helios, Border Platforms and Border Crossing (BX) is made up of several parts.

At the Passenger Control Point (PCP) BX allows Border Force officers to search passenger records using biometrics and documents.

In addition, checks take place on the passport chip to verify its validity.

In the back-office BX Tools allows Border Force officers to investigate passengers more thoroughly, either before, during or after they have crossed the border.

The BX Admin tool provides authorised users with access to BX audit and performance data.

Helios is a maintenance and sharing of watchlist data.

This data then supports the end-to-end passenger journey - from visa applications and pre-departure checks right through to crossing the border.

Borders Platforms is responsible for building and maintaining the hybrid platform which enables tenant teams (currently CtB) to effectively develop and run current and future services that keep the UK border operational.

Level 2 support is in relation the Border crossing and Helios for the duration of the contract.

Key requirements

What the supplier must deliver

01

Home Office are seeking a system management

Home Office are seeking a system management, development and associated level 2 support partner for the listed systems.

02

Borders Platforms is responsible for building

Borders Platforms is responsible for building and maintaining the hybrid platform which enables tenant teams (currently CtB) to effectively develop and run current and future services that keep the UK border operational.

03

Level 2 support is in relation

Level 2 support is in relation the Border crossing and Helios for the duration of the contract.

Derived from the notice text — always confirm against the original documents.

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Source & provenance
OCID
ocds-h6vhtk-04b18b
Stage
tender · Open
Source
Find a Tender
Buyer ref
034734-2024
View the original notice on Find a Tender

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

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