An Alarm Recieving Centre (ARC)to replace existing Care Call System
The procurement contact named on the official notice.
North Tyneside Councils objective is to replace the current on-premise Alarm Receiving Centre (ARC) Care Call system with a resilient cloud-based system.
Our current system has been in operation since 2005.
This change aligns with our digital strategy and aims to improve service efficiency, provide open API functionality, increase system resilience, enhance connectivity and expand functionality to improve the overall customer experience.
What the supplier must deliver
This change aligns with our digital strategy
This change aligns with our digital strategy and aims to improve service efficiency, provide open API functionality, increase system resilience, enhance connectivity and expand functionality to improve the overall customer experience..
Derived from the notice text — always confirm against the original documents.
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- OCID
- ocds-h6vhtk-04c13a
- Stage
- tender · Open
- Source
- Find a Tender
- Buyer ref
- 038636-2024
Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.
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