RFP QuestBeta
ClosedStage · tender

London Borough of Hackney

Concession Contract - Void Utility Management Provider

UtilitiesCPV 65000000
ValueValue not published
Deadline20 Feb 2025
Published17 Jan 2025
RegionNationwide
Timeline
Published 17 Jan 2025ClosedCloses 20 Feb 2025
Who to contact
Mr Olatunde Olayiwola
Olatunde.Olayiwola@hackney.gov.uk
+44 2083563000

The procurement contact named on the official notice.

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The brief

Concession Contract for the provision of a Void Utility Management provider.

The procurement of an external company to manage the disconnection and reconnection of residential utility services in Hackney void properties.

Hackney Council's Housing Void team is seeking a utility provider that will manage the end to end Void Utility process, dealing with the change of tenancy for its void properties (ending utility services for the outgoing resident, helping resolve outstanding debt issues, onboarding the new resident).

The provider will need to upgrade utility meters at all void properties to the latest open protocol smart meters.

The Council also seeks a provider that will also provide support to the residents of Hackey, particularly the most vulnerable.

The provider will need to demonstrate a different approach to the levying of daily standing charges on its meters, to prevent the build up of utility related debt for residents.

Key requirements

What the supplier must deliver

01

The provider will need to upgrade utility

The provider will need to upgrade utility meters at all void properties to the latest open protocol smart meters.

02

The Council also seeks a provider

The Council also seeks a provider that will also provide support to the residents of Hackey, particularly the most vulnerable.

03

The provider will need to demonstrate

The provider will need to demonstrate a different approach to the levying of daily standing charges on its meters, to prevent the build up of utility related debt for residents.

Derived from the notice text — always confirm against the original documents.

Buyer intelligence

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Source & provenance
OCID
ocds-h6vhtk-04d42e
Stage
tender · Open
Source
Find a Tender
Buyer ref
001689-2025
View the original notice on Find a Tender

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

Market context

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