RFP QuestBeta
OpenStage · planning

British Council

EOL AI Customer Chat Bot

Software & IT SystemsCPV 48481000
Value£200k
Deadline
Published7 Feb 2025
RegionNationwide
Who to contact
Aung Thein
aung.thein@britishcouncil.org
+44 01619577162

The procurement contact named on the official notice.

Contract value in context
£200ktotal contract value
median £91k
this tender£0£1.1m

This sits in the upper-middle of the Software & IT Systems band — a substantial contract for the sector. Based on 30,286 valued Software & IT Systems tenders in our corpus.

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The brief

British Council English Online offers personalized language courses to help learners gain confidence and improve their speaking, pronunciation, and vocabulary skills.

Our platform provides small group classes and private one-to-one sessions, allowing students to customize their timetable based on their goals and interests.

We cater to all proficiency levels, from beginner to advanced.At any point during the student’s journey, they may need assistance and guidance for:Getting started and where to go next, how to navigate the siteGuidance through the sign up/registration processAnswering common questions on services, policies, offersBeing able to handle questions in different languages and to respond in that languageProduct suggestions based on history and user preferencesPersonalised promotions/discountsAllowing the user to provide feedback and to also include short surveysCurrent monthly website traffic: ~800,000 visitors

Buyer intelligence

Make the case to bid

Reveal who to approach at British Council, and generate a go-to-market strategy from their news, accounts and people.

Deep dive · beta

The full intelligence dossier

Our agent reads British Council’s accounts, hunts live signals, finds the people who decide — and hands you a bid strategy plus a go-to-market influence plan, including what your team should post this week. You approve every paid step.

Source & provenance
OCID
ocds-h6vhtk-04dcea
Stage
planning · Planning
Source
Find a Tender
Buyer ref
004226-2025
View the original notice on Find a Tender

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

Market context

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