RFP QuestBeta
ClosedStage · tender

Norfolk County Council

Technology Enabled Care

HealthcareCPV 33000000
Value£12.9m
Deadline4 Aug 2025
Published4 Jul 2025
RegionNationwide
Timeline
Published 4 Jul 2025ClosedCloses 4 Aug 2025
Who to contact
sourcingteam@norfolk.gov.uk

The procurement contact named on the official notice.

Contract value in context
£12.9mtotal contract value
median £123k
this tender£0£16.5m

This is a large award for Medical Equipment & Pharmaceuticals — above three-quarters of comparable contracts. Based on 9,456 valued Medical Equipment & Pharmaceuticals tenders in our corpus.

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The brief

The requirement of the Provider will be to deliver a fully managed service encompassing all aspects of Technology Enabled Care to meet our strategic needs. • The Provider will deliver a scalable service for the provision of equipment and monitoring via a Monitoring and Response Centre (MRS).

The equipment service provided will include all aspects of the end-to-end process of ordering and sourcing, installation, maintenance, through to removal and reuse/recycling of equipment. • The MRS will provide Virtual Care and an alarm monitoring service and contact centre function (which is both reactive and proactive, with a strong focus on the capture and use of data about our service users including the benefits and savings achieved).

Full details of the requirement can be found in the Service Specification, which forms a Schedule to the Terms and Conditions.

Key requirements

What the supplier must deliver

01

The requirement of the Provider will

The requirement of the Provider will be to deliver a fully managed service encompassing all aspects of Technology Enabled Care to meet our strategic needs.

02

The Provider will deliver a scalable service

The Provider will deliver a scalable service for the provision of equipment and monitoring via a Monitoring and Response Centre (MRS).

03

The MRS will provide Virtual Care

The MRS will provide Virtual Care and an alarm monitoring service and contact centre function (which is both reactive and proactive, with a strong focus on the capture and use of data about our service users including the benefits and savings achieved).

Derived from the notice text — always confirm against the original documents.

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Source & provenance
OCID
ocds-h6vhtk-04eb1a
Stage
tender · Open
Source
Find a Tender
Buyer ref
037560-2025
View the original notice on Find a Tender

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

Market context

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