Applications Support Contract
The procurement contact named on the official notice.
Provision of a 3-year support service relating to the following systems installed at Sellafield: • Dose People Module • Dose Estimate Program • SISMS • SADS • SPM • WINREMS • EDMS (Legacy application) The Service provides a Base Service and Value Add: - • A dedicated Service Team (for the duration of the contract) • Service Contract Management • 24/7 x 365 Service Desk Access • Telephone/Email Support (within Service Contract Hours) • Call out to sites • SLA Performance Report • System Health Checks • Obsolescence Management • DRS • Spare Management • Engineering Days • Cyber Security
What the supplier must deliver
Provision of a 3-year support service relating
Provision of a 3-year support service relating to the following systems installed at Sellafield:.
Telephone/Email Support (within Service Contract Hours)
Telephone/Email Support (within Service Contract Hours).
Derived from the notice text — always confirm against the original documents.
Skills, tools & certifications
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- OCID
- ocds-h6vhtk-050584
- Stage
- award · Awarded
- Source
- Find a Tender
- Buyer ref
- 016190-2025
Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.
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