CDD Pipeline Notice
The procurement contact named on the official notice.
This is a large award for Business Services — above three-quarters of comparable contracts. Based on 57,319 valued Business Services tenders in our corpus.
Criminal Defence Direct (CDD) Service Procurement Exercise – Launch in summer 2025 The Legal Aid Agency (LAA), on behalf of the Lord Chancellor, will run a procurement exercise to award contracts for two providers to deliver the CDD Service from on or around 1 March 2026.
Key Details: • Service: 24/7 non means tested telephone-based legal advice for individuals detained at police stations for non-indictable offences. • Contract Award: Two providers will each manage 50% of the caseload (with possible variations). • Duration: 1 March 2026 – 31 May 2031.
Procurement Process Updates: From 24 February 2025, all suppliers must use the Cabinet Office Central Digital Platform to share their organisation’s information with Contracting Authorities by providing a share code during the procurement process.
If suppliers are still unable to create a share code after getting assistance from the Cabinet Office, please email contact: Crime.Contracts@justice.gov.uk.
Key Service Changes: The LAA, as part of this procurement, will introduce the following key changes to the CDD Service that align with the move to enhanced flexibility and reducing barriers to support providers in successfully delivering the CDD contract and ensure consistency across similar services.
For the new CDD Contract the LAA are: • allowing Applicants to choose the arrangements most suitable for their delivery models and are not specifying the office requirements; • removing supervisor-to-advisor ratios; • removing the requirement for supervisors to be on-site 35 hours/week; and • introducing a new KPI to track client engagement and timeliness of advice
What the supplier must deliver
The Legal Aid Agency (LAA), on behalf
The Legal Aid Agency (LAA), on behalf of the Lord Chancellor, will run a procurement exercise to award contracts for two providers to deliver the CDD Service from on or around 1 March 2026.
From 24 February 2025, all suppliers must
From 24 February 2025, all suppliers must use the Cabinet Office Central Digital Platform to share their organisation’s information with Contracting Authorities by providing a share code during the procurement process.
The LAA, as part of this procurement
The LAA, as part of this procurement, will introduce the following key changes to the CDD Service that align with the move to enhanced flexibility and reducing barriers to support providers in successfully delivering the CDD contract and ensure consistency across similar services.
Derived from the notice text — always confirm against the original documents.
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- OCID
- ocds-h6vhtk-05251f
- Stage
- planning · Planning
- Source
- Find a Tender
- Buyer ref
- 027145-2025
Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.
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