RFP QuestBeta
OpenStage · planning

The Riverside Group Limited

Contact Centre Software/Contact Centre as a Solution

IT ServicesCPV 48510000
ValueValue not published
Deadline
Published30 May 2025
RegionNationwide
Who to contact
procurement@riverside.org.uk

The procurement contact named on the official notice.

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The brief

The provision (implementation and ongoing support) of Contact Centre Software solution, potentially to include Workforce Management capabilities.

A 5+ year contract is currently desired with an estimated value of approximately £2.5 million.

Key requirements

What the supplier must deliver

01

The provision (implementation and ongoing support)

The provision (implementation and ongoing support) of Contact Centre Software solution, potentially to include Workforce Management capabilities.

Derived from the notice text — always confirm against the original documents.

Buyer intelligence

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Deep dive · beta

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Source & provenance
OCID
ocds-h6vhtk-052964
Stage
planning · Planning
Source
Find a Tender
Buyer ref
028677-2025
View the original notice on Find a Tender

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

Market context

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