RFP QuestBeta
OpenStage · tender

Transport for Wales

Bus Contract Management System (Bus CMS)

Software & IT SystemsCPV 48000000
Value£2.1m
Deadline
Published23 Jul 2026
RegionNationwide
Who to contact
Nikolaos Filippis
procurement@tfw.wales

The procurement contact named on the official notice.

How to submit
Open the submissions portal

Via the TfW Atamis Procurement Portal https://tfw.my.site.com/s/Welcome using code: C0197.Once you have registered, you will find the home screen with various access links. To view and register onto any Transport for Wales tender opportunities, click on the ‘Find Opportunities’ section on the home page. Once you have registered for the tenders you are interested in, return to the home page where you’ll find the ‘My Proposals and Quotes’ button.

The submission route named on the official notice.

Contract value in context
£2.1mtotal contract value
median £91k
this tender£0£2.3m

This is a large award for Software & IT Systems — above three-quarters of comparable contracts. Based on 30,286 valued Software & IT Systems tenders in our corpus.

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The brief

Transport for Wales (TfW) is seeking a supplier to provide, implement and support a Contract Management System (CMS) to underpin the delivery of franchised bus services across Wales.

The Welsh bus network currently comprises around 700 routes, tendered individually by local authorities within a deregulated market.

On behalf of Welsh Ministers, TfW will transition this network to a franchised model by 2030, adopting a four-phase regional rollout (South West Wales, North Wales, South East Wales, Mid Wales).

It is anticipated that approximately 120 total contracts will be let across those phases.

Managing contracts of this number and complexity requires a single system that can scale with each phase, hold data and contractual obligations consistently across the whole network and support accurate performance and payment management.

The central aim is to automate as much of the contract management process as possible, reducing manual intervention and minimising risk of error.

The system is required to support five core contract management processes: Contract recording and general compliance Contract change Performance management (including an incentive and deduction regime) Operator payments Asset reporting/management for fleet and depots These processes will be supported by four key features: Contract register Performance management module (PMM) Payment performance calculator (PPC) Operator access portal The CMS must integrate with a range of TfW systems, in some cases through TfW middleware.

A maximum of 7 integrations is anticipated for day one.

A minimum of 150 licenses will be required once the network is fully franchised, comprising at least 30 internal TfW users and at least 120 external operator users, with tiered role-based-access controls.

The supplier will also provide implementation, training for TfW teams and c.100 bus operators, and ongoing support and maintenance.

The contract will be awarded under the Competitive Flexible Procedure of the Procurement Act 2023 (PA23), for an initial term of five years with the option to extend by up to three further period of twelve months, giving a maximum term of eight years.

The solution must be fully operational by June 2027.

Key requirements

What the supplier must deliver

01

Transport for Wales (TfW) is seeking

Transport for Wales (TfW) is seeking a supplier to provide, implement and support a Contract Management System (CMS) to underpin the delivery of franchised bus services across Wales.

02

Managing contracts of this number and complexity

Managing contracts of this number and complexity requires a single system that can scale with each phase, hold data and contractual obligations consistently across the whole network and support accurate performance and payment management.

03

The system is required to support five

The system is required to support five core contract management processes:.

04

The CMS must integrate with a range

The CMS must integrate with a range of TfW systems, in some cases through TfW middleware.

05

A maximum of 7 integrations is anticipated

A maximum of 7 integrations is anticipated for day one.

Derived from the notice text — always confirm against the original documents.

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Source & provenance
OCID
ocds-h6vhtk-052a18
Stage
tender · Open
Source
Find a Tender
Buyer ref
069715-2026
View the original notice on Find a Tender

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

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