King's College Hospital NHS Foundation Trust
R/WP - 25/26 - Patient/Citizen Communication & Engagement Solutions
The procurement contact named on the official notice.
This is a large award for IT Services — above three-quarters of comparable contracts. Based on 36,449 valued IT Services tenders in our corpus.
To ensure that the proper tools are in place to provide consistent Patient/Citizen Communication and Engagement Solutions by the Supplier.
This will reduce the number of patients who miss appointments and put patients in control with technology as a key step towards tackling the elective care backlog.
The contract is expected to facilitate the provision of digital and hybrid patient communication services, including SMS reminders, a patient engagement portal, hybrid mail, chatbot, and appointment management tools, integrated with the EPIC EPR system.
What the supplier must deliver
To ensure that the proper tools are
To ensure that the proper tools are in place to provide consistent Patient/Citizen Communication and Engagement Solutions by the Supplier.
The contract is expected to facilitate
The contract is expected to facilitate the provision of digital and hybrid patient communication services, including SMS reminders, a patient engagement portal, hybrid mail, chatbot, and appointment management tools, integrated with the EPIC EPR system.
Derived from the notice text — always confirm against the original documents.
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- OCID
- ocds-h6vhtk-052b2c
- Stage
- planning · Planning
- Source
- Find a Tender
- Buyer ref
- 034046-2025
Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.
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