RFP QuestBeta
ClosedStage · tender

MIDLAND HEART LIMITED

Provision of Asset Management Software

Software & IT SystemsCPV 48000000
Value£1.0m
Deadline7 Jul 2025
Published10 Jun 2025
RegionNationwide
Timeline
Published 10 Jun 2025ClosedCloses 7 Jul 2025
Who to contact
commercial.team@midlandheart.org.uk

The procurement contact named on the official notice.

How to submit
Open the submissions portal

The submission route named on the official notice.

Contract value in context
£1.0mtotal contract value
median £91k
this tender£0£1.1m

This is a large award for Software & IT Systems — above three-quarters of comparable contracts. Based on 30,286 valued Software & IT Systems tenders in our corpus.

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The brief

Midland Heart is seeking to procure a new Asset Management System to support the delivery of our Asset Management Strategy and our forthcoming corporate plan, “Tenants at Heart” 2026–2030.

This procurement represents a strategic opportunity to modernise and replace core systems that underpin our Asset Investment Strategy.

Our key objectives are to drive operational efficiency by eliminating off-system processes and manual workarounds, while significantly enhancing the tenant journey and overall tenant experience.

This initiative forms a critical part of our internal project, “Knowing our Properties”, which focuses on strengthening our data, intelligence, and information systems to deliver better, more informed services for our tenants.

The asset management software must adhere to industry best practices and be fully supported by a third-party provider.

The system should be a proven, largely “off-the-shelf” solution already in use by other comparable Housing Associations.

It must offer a clear and ongoing development plan aligned with the requirements of the Social Housing sector , including the ability to adapt to future legislative and business changes / needs.

Key requirements

What the supplier must deliver

01

Midland Heart is seeking to procure

Midland Heart is seeking to procure a new Asset Management System to support the delivery of our Asset Management Strategy and our forthcoming corporate plan, “Tenants at Heart” 2026–2030.

02

This initiative forms a critical part

This initiative forms a critical part of our internal project, “Knowing our Properties”, which focuses on strengthening our data, intelligence, and information systems to deliver better, more informed services for our tenants.

03

The asset management software must adhere

The asset management software must adhere to industry best practices and be fully supported by a third-party provider.

04

The system should be a proven, largely

The system should be a proven, largely “off-the-shelf” solution already in use by other comparable Housing Associations.

05

It must offer a clear and ongoing

It must offer a clear and ongoing development plan aligned with the requirements of the Social Housing sector , including the ability to adapt to future legislative and business changes / needs.

Derived from the notice text — always confirm against the original documents.

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Source & provenance
OCID
ocds-h6vhtk-054625
Stage
tender · Open
Source
Find a Tender
Buyer ref
031294-2025
View the original notice on Find a Tender

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

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